People Specialist


O'Fallon, MO (Hybrid) Remote

Full time

Human Resources

Mar 24

This job is no longer accepting applications.

About the job

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

People Specialist


  • The Operations & Technology People & Capabilities team’s purpose is to drive success with our business partners through innovative human resource practices
  • The team enables the people strategy execution for employees and leaders across Operations & Technology
  • This role will provide program/project management support for assigned divisional portfolios
  • Supports day-to-day aspects of one or more initiatives and projects in workforce planning, rewards, and employee engagement
  • Builds and nurtures cross-functional relationships with employees, People Business Partners, and leaders across the business
  • Do you have a future desire to be a people business partner?
  • Do you have experience working independently on P&C projects and programs across multiple groups?
  • Are you capable of adapting and pivoting quickly based on dynamic business changes?


  • Supports day-to-day aspects of one or more initiatives and projects in workforce planning, rewards, and employee engagement as it relates to assigned divisional portfolios
  • Ensures timely coordination and execution of day-to-day activities by working with key stakeholders across the business
  • Creates reports to support programs including measuring the costs and performance of programs
  • Builds and nurtures cross-functional relationships with employees, People Business Partners, and leaders across the business
  • Develops analytics to report on progress against People & Capability metrics

All About You

  • Experience working on cross-functional projects and teams
  • Experience creating and supporting delivery of presentations to a large and diverse audience.
  • Demonstrated success building relationships and working with partners across businesses.
  • Customer Insight & Service Orientation: Takes active steps to understand the customer business and needs and draws attention of senior colleagues for improving service levels
  • Business Engagement & Partnership: Demonstrates strong skills in interacting with business stakeholders and eliciting their feedback in order to develop meaningful relationships across all levels of employees
  • Project Management: Ability to develop project plans for streamlined execution. Prioritizes various work streams and customer needs. Demonstrates skill in assessing risk within the context of project.
  • High level of proficiency in Microsoft office tools and Workday
  • Previous experience in human resources related field

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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