Bilingual Human Resources AVP (60% Remote) (Altamonte Springs, FL (Orlando metro)

The Mom Project

Orlando, FL (Hybrid) Remote

Full time

Human Resources

Mar 10

This job is no longer accepting applications.

About the job

This is a hybrid role (60% Remote, 40% in-office at the Altamonte Springs, FL location).

Role Summary/Purpose

The AVP, Human Resources will support a client group of ~1000+ employees (exempt and non-exempt) across the East Region. In this role, you will help lead and execute HR initiatives and drive engagement for the Altamonte Springs, FL hub.

Essential Responsibilities

  • Provide counsel to management and employees to ensure consistent application and integration of policies, procedures, and practices across functions
  • Lead and plan the execution of policies and programs encompassing all aspects of HR
  • Support talent development of high potential managers and associates by helping create training opportunities, critical experiences, job swaps, etc.
  • Support workforce transformation efforts, including local reskilling opportunities for internal and external placement
  • Partner with staffing organization to recruit and fill open positions
  • Develop and own site metrics, analytics, and reporting to enhance the effectiveness of programs
  • Identify recruiting needs, develop sources of qualified candidates, facilitate screening, testing, and selection of applicants with management
  • Manage the onboarding, orientation/assimilation, and exit process for site employees
  • Strong organizational/follow-up skills and ability to prioritize and complete multiple and changing tasks simultaneously.
  • Provide assistance and guidance to employees and managers as it relates to FMLA, Disability and Workers Compensation
  • Investigate and provide advice regarding employee relations concerns
  • Work with leaders and employees to establish and maintain a positive work environment, which encourages the full use of diverse talents and abilities
  • Promote a great culture. Work with leaders and employees to establish and maintain a positive work environment, which encourages the full use of diverse talents and abilities
  • Partner with Corporate HR functions, Engagement, and Inclusion Networks and site HR Business Partners to develop and drive engagement action plans
  • Track and communicate progress for HR goals and priorities, along with post-program reviews, feedback, and needs for future program rollouts
  • Participate in user acceptance testing and provide feedback for new HR software solutions (e.g. Workday)
  • Be an engaging team member and support local HR peers as needed
  • Perform other duties and/or special projects as assigned

Qualifications/Requirements

  • BA/BS degree in HR, Business or related area OR in lieu of degree, a high school diploma and 6 years of HR experience
  • Bilingual - fluent in Spanish
  • 2+ years in an HR Generalist Role
  • 3+ years of project management and strategic partnering
  • Experience with HR functions including; compensation, benefits EEO, employee relations, staffing, and HR practices and policies
  • Demonstration of individual competence, growth, and advancement in the HR profession

Desired Characteristics

  • Strong preference for a Master’s degree in HR, MBA, or related area
  • Human Resource experience in a call center environment, the financial service industry is a plus
  • Demonstrated problem solving and decision making based on analysis and evaluation
  • Strong organizational/follow up skills and ability to prioritize and complete multiple and changing tasks simultaneously
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