People Manager


San Francisco Bay Area (Hybrid) Remote

Full time

Human Resources

Feb 16

This job is no longer accepting applications.

About the job

Who We Are

Every college grad deserves a fair shot at a meaningful, upwardly mobile career. That’s the promise of higher education in America, but the payoff depends on who you know, not just what you learned. Since 2014, COOP Careers has worked to close the social capital gap by recruiting and investing deeply in diverse, low-income, and first-generation grads from the City University of New York, California State, and other public universities.

Our flagship program is a unique digital apprenticeship: Peer cohorts of 16 motivated, underemployed grads meet nightly for 18 weeks (200 hours) to learn technical skills, build community, and jumpstart careers in digital marketing, data analytics and tech sales. Each cohort is led by a team of four cohort captains, near-peer program alumni who serve as coaches, mentors, and guides on top of busy day jobs at local ad agencies and tech companies. In parallel, we help these employers meet, interview, and hire more and more diverse candidates.

We’ve run 150+ cohorts since 2014, with well over 2,000 alumni in our first seven years. Four-in-five alumni overcome underemployment within a year, earning an average of $50,000 after 12 months and over $60,000 after three years. COOP aims to reach 10,000 alumni in our first decade (2014-2024), fueling upward mobility and fulfilling the promise of higher education through digital skills and peer connections.

Learn more here:

Our Workplace

COOP is an energetic, come-as-you-are, alumni-led organization. Over 70% of our staff members have been program participants. This translates to a workplace that is mission-driven through and through, where we collaborate in the spirit of servant leadership with equal parts head, heart and hustle. We are a team of ~40 across San Francisco, San Jose, Los Angeles, NYC and Chicago. We come together for monthly all-team meetings and semi-annual retreats and earnestly create space for career development and learning. We dig into strategy, equity, our own humanity and the intersections among it all, working with the purpose to overcome underemployment, and bringing optimism and fun to the challenge.

What You Will Do

At COOP we believe the personal is the professional. Therefore each day the People team strives to foster a culture built on bringing your authentic self to work, meaningful connections with your manager and teammates, and a healthy dose of optimism to keep us working toward our mission. We do this by focusing on hiring extraordinary people, developing their strengths, and promoting from within.

A successful People Manager will be an organizational expert, enjoy communication with others, and overall, be an ambassador for COOP Careers. Relationships are essential as each People Manager will balance working with multiple hiring managers while promoting operational best practices in our environment of high-growth. Thus, you will feel confident managing several projects at the same time and enjoy the challenges of building a great organization of experienced individuals.


Organization-wide talent acquisitions (50%)

  • Lead the overall hiring process for full-time and part-time roles
  • Schedule candidate interviews using our applicant tracking system, Greenhouse
  • Manage day-of interview communication and coordination with interviewers and candidates
  • Ensure that all candidates have a stellar interview experience
  • Become an expert in COOP's recruiting software and tools
  • Actively maintain and improve COOP's Applicant Tracking System (ATS), Greenhouse
  • Manage recruiting pipelines in the ATS to optimize data integrity
  • Partner with recruiters to continuously assess COOP's recruiting and operational processes for efficiency and effectiveness utilizing data
  • Develop and facilitate recruiting professional development trainings such as “Intro to Greenhouse” and “Unconscious Bias in Hiring” trainings
  • Manager 4-5 People/Recruiting specialists in hiring 150+ captains each semester
  • Support hiring managers with onboarding their new team members by providing resources and 1-1 support

Compliance, Payroll and Onboarding/Off-boarding (20%)

  • Ensure all HR (human resources) compliance documentation is up-to-date in accordance with local law using COOP’s HRIS, Zenefits
  • Ensure the onboarding and off-boarding process operates smoothly including vital systems management, efficiently utilizing survey data for feedback and improvements

Ongoing performance management, professional development and organizational culture (20%)

  • Support the Director of People with the staff development strategy
  • Support the implementation of COOP’s performance management systems in Lattice
  • Manage the day-to-day tracking of COOP’s $1500 annual PD budget for each team member
  • Support the DoP with organizational culture through survey analysis
  • Support the DoP in developing systems to recognize employees contributions in alignment with COOP’s core values

General organizational management (10%)

  • Collaborate with DoP and COO to implement a program space plan that ensure all participants of COOP’s program have space to work that is conducive to the goal of ending underemployment and meets COOP’s budget goals
  • Manage various systems and software for COOP including G-Suite, Zoom, Slack, Guideline and project management software.
  • Manage relationships with a variety of space vendors such as Regus
  • Lead office supply ordering such as swag, gift cards, etc. for program teams and other functional teams as needed


  • 2-3 years of experience working in human resources with 1-3 years of that experience being in recruitment required
  • Bachelor’s Degree in Human Resources, Organization Management, or Public Administration, or SHRM-CP/PHR credentials a plus but not required
  • Experience with or a strong desire to learn these platforms is preferred Greenhouse, Zenefits, Lattice, and G-Suite
  • Sophisticated interpersonal skills and a passion for bringing together individuals from diverse backgrounds and communities to work towards organizational goals
  • Strong organizational, analytical, and communication skills with a keen eye for detail
  • Ability to work independently, lead by example, and motivate and influence positive behaviors
  • Willingness to work outside of defined job description to establish new processes or find a solution to new challenges

Who You Are

  • Mission-Driven. Belief in COOP’s mission and genuine excitement about mentoring and training COOPers
  • Workload Guru. You enjoy breaking down projects into each step, executing them effectively, and feel comfortable adjusting course as needed.
  • Collaborative Team Player. You work collectively and respectfully with others and view responsibilities as shared.
  • Equity Builder. You actively seek out avenues for addressing structural inequities in your work and have the ability to sustain commitment to this work despite overwhelming nature of the problem
  • Adaptable. Willingness to adapt and contribute to COOP’s feedback-driven culture

What We Offer You

  • Base Salary: $60,000+ annually (commensurate with experience)
  • A generous and flexible unlimited vacation policy, including holidays and office closed the last week of December (12/25-1/1)
  • Flexible scheduling; work from home/hybrid virtual work environment
  • Up to 100% employer-funded comprehensive medical, dental and vision coverage for you (dependents may be added to coverage at additional cost)
  • $1,500 annual professional development budget
  • Commuter benefits
  • 401(K) retirement plan (4% employer match)

Remote Working Policy

Due to the current Covid-19 pandemic, all COOP team members are working remotely and will continue to do so through June 2022. We are currently working to integrate occasional, optional safe program activities in person about 5% of the time in Spring 2022. Our goal is to move toward a hybrid workplace in Fall 2022 and would therefore require that this role report to COOP’s local office on designated days, as directed by COOP, for some of the work performed during your employment. We continue to follow all CDC and state-mandated guidelines.

Diversity, Equity, and Inclusion

COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve.

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume