Employee Relations Specialist Remote

About the job

Job Description

The Employee Relations Specialist role is responsible for the intake of employee relations inquiries, case handling and consultations. This role will focus on issues related to flexible/remote work requests and COVID matters. S/He will report into the People Solutions Employee Relations leader.

Principal Duties And Responsibilities

• Proactively manages employee relation matters including intakes, employee/manager consultations and follow-up. Focusing on flexible/remote requests and inquiries and COVID case handling and related inquires.
• Leverages advanced knowledge of ER best practices, including applicable local laws and fair and equitable employment practices.
• Monitors and reports cases and issues managed.
• Collaborates with ER and HR teams and provides recommendations on areas of improvement within the case management process.
• Displays deep knowledge of handling of sensitive and urgent matters.
• Writes clear and detailed technical documentation for cases.
• May include some labor relations duties such as interacting with unions, employee representatives, or works councils

Minimum Qualifications

• Bachelor's degree and 1+ years of Business, Human Resources, or related work experience

OR

• Associate's degree and 2+ years of experience in Human Resources or related work experience

OR

• High school Diploma or equivalent and 4+ years of experience in Human Resources or related work experience

Preferred Qualifications

• Bachelor’s Degree or equivalent in Business, Human Resources, Psychology, Humanities, or related field.
• 3+ years of Human Resources- related work experience
• Proficient in language(s) in addition to English

Job Requirements

ER, Communication, English, HR

Job Code: 50224945