Associate, Talent Management and Development (Hybrid)
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About the job
This position is eligible to work remotely up to 60% of the time.
The Human Resources (HR) Department within Pew is comprised of the following main functions: Talent Acquisition, Business Partnership/Employee Relations, Talent Management and Development, Internal Communications, and Total Rewards. The department provides strategic support to the business by aligning its priorities and service delivery with the needs of the organization, providing expertise and leadership in each functional area, and serving as an internal consultant to help drive results.
A team of skilled professionals currently provides support and consultation to approximately 1000 distributed staff. This includes developing, implementing, and maintaining best practices in the areas of talent acquisition; organizational design, staff development, performance, and talent management; employee relations; compliance; and compensation and benefits. HR is comprised of approximately 30 staff with representation in both Philadelphia and Washington, DC to provide in-depth expertise to clients.
Supports the design, development, and delivery of the training and development curriculum through Pew University. This person networks broadly with staff throughout the organization to create content for Pew University that strengthens Pew’s culture and the organization’s programmatic and operations work.
This Washington, DC-based position reports to the Senior Manager, Talent Management and Development.
- Supports the Pew University strategy and curriculum through the management of individual programs and online coursework.
- Ensures effective onboarding of newly hired staff; serves as lead for New Employee Orientation, the mentor program, and the online New Employee Welcome (NEW) community.
- Manages the administration, communications, and operations for Pew University, including establishing and maintaining the monthly course calendar.
- Serves as point of contact for Pew University SME instructors.
- Supports all Pew University contracting and activities.
- Serves as the lead for all Learning Management System (LMS) configuration, administration, data, and reporting.
- Conducts training needs analysis with manager’s supervision to ensure that training content is aligned with organizational needs.
- With manager’s supervision, designs, develops, delivers, and evaluates training programs to meet staff and training program needs.
- Analyzes existing training methods, tools, and technology; makes recommendations for maximizing existing resources; suggests the introduction of new tools and technology that align with the Pew University strategy and organizational need.
- Provides knowledge of learning and development best practices to design and implement effective training programs; serves as a train-the-trainer when necessary.
- Serves as point person for professional development related questions and concerns.
- Supports the effective training and coordination of Touchpoints, the organization’s practice for seeking, giving, and receiving performance feedback.
- Reinforces Pew’s culture and values through curriculum design and development.
- Works with staff at varying levels within the organization, including the management team at Pew.
- Builds solid and thoughtful professional relationships with operations and program staff to better understand the work and needs of the institution.
- Performs other duties as assigned.
- Associate’s degree in Human Resources, Organizational Development, Instructional Systems Design, or other relevant field required, or equivalent experience required.
- Bachelor’s degree preferred.
- One plus year(s) of relevant work experience in learning and development and/or talent management required.
- One plus year(s) of experience managing multiple projects and programs required.
- Minimum of one year of active training program presentation and facilitation. Experience in the design, development, and delivery of a corporate university curriculum.
- Experience in the support of operations for a corporate university desired.
- Solid understanding of curriculum assessment.
- Demonstrated time- and project-management skills.
- Experience managing competing priorities, take initiative, and adapt to changing circumstances.
- Thrives in a fast-paced, dynamic environment.
- A high degree of integrity, discretion, and professionalism at all times.
- Understanding of organizational and interpersonal dynamics.
- Experience working with confidential information.
- Advanced skills in Microsoft Word, Excel and PowerPoint.
- Proficient in using technology and a learning management system (Bridge) to track, analyze, and report on data related to learning and talent management.
- Strong verbal and written communication skills including the ability to identify key messages and convey those messages and/or key findings clearly and concisely.
This position does not anticipate travel.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.
The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.
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