VP of People - Remote


Charlette, NC Remote

Full time

Human Resources

Dec 5

This job is no longer accepting applications.

About Carewell:

Carewell is on a mission to improve the health and happiness of caregivers and their loved ones through personalized service, compelling content, and a simplified shopping experience. Our values are rooted in trust, convenience, and dependability, with a bunch of fun thrown in for good measure. 

Family-founded and woman-led, Modern Retail awarded us "Best Customer Service Experience," we ranked #8 on Fast Company’s prestigious “Most Innovative Companies in Retail” for 2021,” and we took the top spot on InHerSight’s 2021 “20 Best Health, Wellness, and Fitness Companies to Work For.” 

Our company is full of proactive, self-motivated, service-minded go-getters. Making people feel better is what gets us out of bed in the morning. How about you?

The Opportunity:

We’re looking for a VP of People to oversee all of Carewell’s HR functions. Generally, creating, implementing and administering company-wide HR policies and programs and driving Carewell’s best in class people management strategy. Here is what the VP of People will be responsible for: 

Being a Business Partner

  • Serve as a business partner to leadership. Holistic understanding of the business and associated challenges to drive positive impact and value across the organization.
  • Encourage and challenge senior leaders to think strategically about organizational growth and its impact on their approach to organizational design, employee engagement and retention, competency models, leadership development, performance criteria and measurement, succession planning, talent reviews and change management.

Scaling through High Growth

  • Proven ability to drive toward a culture of high performance and accountability, while nurturing Carewell’s culture, values and overall mission and vision.
  • Ensure Carewell has the appropriate systems, tools and processes to enable the organization to successfully scale.
  • Scaling culture and DEI. You will be Carewell’s internal champion for Diversity, Equity and Inclusion, continuing to advance this work across our organization as we grow and aligning People practices to drive attraction, engagement and retention.

Building and Leading a High Performing People & Talent Team

  • Continue to build, lead and develop the People and Talent team as a partner and subject matter expert to ensure alignment with the company and evolving business challenges.
  • Mentor, develop, coach and evaluate the performance of your team members.
  • Provide your team with clear, meaningful direction and motivation towards objectives, as well as the necessary resources to be successful.
  • Model and inspire high team performance and accountability.

Performance Management

  • Develop a performance management strategy and process that gives Carewell’s team members unparalleled potential for growth.
  • Build a common language around performance and performance management.
  • Drive a culture of high performance and accountability across the organization.

Learning and Development

  • Develop scalable learning and development experiences for employees at every level, with the goal of growing capabilities, knowledge, and up leveling leadership and management skills.
  • Provide coaching and feedback to our existing leadership team and develop programs that prepare high potential team members for people/functional management and leadership.
  • Deliver, create and deliver learning tools and resources as sources of knowledge and development opportunities across the organization.


Must have Demonstrated Excellence in:

  • Communication: With all levels of the company. In addition to understanding management’s needs, the VP of People must effectively communicate those needs to employees in all functions. Excellent verbal and written communication skills are critical to success in this role
  • Project management: Lead HR projects and implementation across the organization. Strong organization, collaboration and time management skills are also critical to effectively leading projects to completion
  • Problem-solving: Partner with the business team to identify challenges and barriers to the business associated with people, for example – qualifications, performance, training opportunities, headcount, recruiting, etc., and develop and implement solutions 
  • Leadership: Strong leadership based upon an understanding of our business, management’s goals and deliverables, supporting and motivating them to identify opportunities, overcome barriers and complete tasks to drive corporate goals and objectives
  • Carewell Culture and Values: Help to articulate, implement, and operate to Carewell values and culture; develop and implement HR initiatives that drive performance and further Carewell’s culture and business objectives 


  • 10+ years relevant business experience
  • Experience a fast-growing teams with performance-oriented culture is a must
  • SPHR(CA) or equivalent professional certification preferred


Being a part of the Carewell family means: 

  • Flexible PTO (salaried employees only)
  • Competitive compensation 
  • Health, dental, and vision insurance
  • Employee discount
  • Flexible remote work policy
  • Passionate, mission-driven co-workers who are dedicated to improving caregivers’ lives

Carewell is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members

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